Last Updated: November 12, 2025
Privacy Policy
Your trust matters to us. This document explains how Hostoh handles your personal information when you explore our website, join the waitlist, or use our compliance automation services.
1. Introduction
Hostoh ("we", "us", or "our") operates a software platform that automates compliance tasks for Croatian short-term rentals. This Privacy Policy explains how we collect, use, and safeguard personal information when you visit our website, join the waitlist, or interact with our services.
2. Information We Collect
Contact Information: name, email address, company details, and any data you submit through waitlist or support forms.
Usage Data: device information, browser type, IP address, pages visited, and interactions collected via analytics tools and server logs.
Customer Records: onboarding notes, compliance requirements, and communication history needed to deliver our services.
3. How We Use Information
Provide, maintain, and improve the Hostoh platform and related services.
Communicate with you about updates, onboarding, support requests, and promotional offers you opt into.
Ensure legal and regulatory compliance, including tax and privacy obligations applicable to our operations.
4. Legal Bases for Processing
Performance of a contract when we deliver requested services or resources.
Legitimate interests such as product development, security, and fraud prevention.
Consent for specific marketing communications and optional data collection where required.
Compliance with legal obligations, including tax, accounting, and regulatory requirements.
5. Data Sharing
Service Providers: trusted vendors that host infrastructure, provide analytics, email delivery, or customer support.
Professional Advisors: legal, tax, or compliance experts assisting our business operations.
Regulators or Law Enforcement: when required to satisfy legal obligations or defend our rights.
Business Transfers: in the event of a merger, acquisition, or asset sale, provided the receiving party honors this Policy.
6. International Transfers
Hostoh may process data in the European Union and other jurisdictions. When data leaves the European Economic Area, we rely on approved safeguards such as Standard Contractual Clauses or comparable mechanisms.
7. Data Retention
We retain personal information only as long as necessary to fulfill the purposes described above or to meet legal, accounting, or reporting obligations. When data is no longer required, we securely delete or anonymize it.
8. Your Rights
Depending on your location, you may have the right to access, correct, delete, or restrict processing of your personal information, as well as the right to portability or to object to certain uses.
To exercise these rights, contact us using the details below. We may request proof of identity before processing requests.
9. Security
We use technical and organizational measuresāincluding encryption in transit, access controls, and continuous monitoringāto protect personal data. Despite these safeguards, no online system can be completely secure, so we encourage you to report any suspected vulnerabilities.
10. Childrenās Privacy
Hostoh is not directed to children under 16, and we do not knowingly collect personal information from minors. If we learn we have collected such data, we will delete it promptly.
11. Updates
We may update this Privacy Policy to reflect changes in the law or our services. When we do, we will adjust the "Last Updated" date and, when appropriate, notify you via email or in-app messaging.
12. Contact
For questions or privacy requests, reach out to info@hostoh.com
Last Updated: November 12, 2025
ā Back to main page